Privacy Policy
Last updated: 4th of July 2026
GOLZEY AUTOMOTIVE LTD (“Golzey Automotive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit www.golzeyautomotive.co.uk (the “Site”) or contact us through it.
We are a data controller for the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
GOLZEY AUTOMOTIVE LTD Company No. 17299439 Registered in England and Wales Registered office: Bayman Manor, Chesham, Buckinghamshire, HP5 3NF, United Kingdom Contact email: sales@golzeyautomotive.co.uk
2. Information We Collect
We only collect personal data that you choose to give us directly through the Site. We do not use the Site for online sales, and we do not use analytics or advertising cookies to track you (see our Cookie Policy for more detail).
The information we collect depends on how you interact with the Site:
a) “Sell Your Car” Enquiry Form When you use this form, we collect:
- Details of the car you are selling (make/model and related vehicle details)
- Current mileage
- Your full name
- Your WhatsApp/phone number
b) General Contact Form When you use this form, we collect:
- Your name
- Your email address
- Subject of your message
- Your message (optional)
c) WhatsApp Enquiries If you contact us via the WhatsApp link on the Site, you will be taken to WhatsApp, and any information you share with us (such as your phone number, name, and the content of your messages) will be processed via the WhatsApp platform, operated by Meta. Please refer to WhatsApp’s own privacy policy for details on how it handles your data on that platform. We handle messages we receive via WhatsApp in the same way as other enquiries described in this policy.
d) Automatically Collected Information Our Site uses only basic, essential cookies needed for the Site to function correctly. We do not use analytics, advertising, or tracking cookies. See our Cookie Policy for full details.
3. How We Use Your Information
We use the information you provide to us for the following purposes:
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Responding to your enquiry about selling your vehicle to us, including providing a valuation or next steps | Legitimate interests / Steps necessary before entering into a contract |
| Responding to general enquiries submitted via the contact form | Legitimate interests |
| Contacting you via phone, WhatsApp, or email regarding your enquiry | Legitimate interests / Consent (where you have initiated contact via WhatsApp) |
| Keeping records of our correspondence for business and legal purposes | Legitimate interests / Legal obligation |
We will never use the information you submit for marketing purposes unless you have separately and clearly opted in to receive such communications.
4. Who We Share Your Information With
We do not sell your personal data. We may share your information with:
- WhatsApp/Meta, where you choose to contact us via the WhatsApp link (this is governed by WhatsApp’s own privacy practices, as it is a communication you are initiating on their platform);
- Service providers who support our business operations (for example, website hosting or email providers), who only process data on our instructions;
- Regulators, law enforcement, or professional advisers, where required by law or to protect our legal rights.
5. Where Your Data Is Stored
We take reasonable steps to ensure your data is stored securely, whether on our systems or those of our service providers (such as our website hosting provider or email provider). Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.
6. How Long We Keep Your Information
We retain personal data submitted via our forms only for as long as necessary to respond to your enquiry, complete any related transaction, and comply with our legal, accounting, or reporting obligations. Where an enquiry does not proceed further, we will delete or anonymise your data within a reasonable period unless we are required to retain it for a longer period by law.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase your data, in certain circumstances;
- Restrict or object to our processing of your data, in certain circumstances;
- Data portability, in certain circumstances;
- Withdraw consent, where processing is based on consent, at any time.
To exercise any of these rights, please contact us at sales@golzeyautomotive.co.uk. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO), at www.ico.org.uk, if you believe we have not handled your personal data appropriately.
8. Children’s Privacy
Our Site and services are not directed at children, and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
GOLZEY AUTOMOTIVE LTD Bayman Manor, Chesham, Buckinghamshire, HP5 3NF, United Kingdom Company No. 17299439 Email: sales@golzeyautomotive.co.uk
